Terms & Conditions


Please read the following terms and conditions carefully before using the Website. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. 


Orders 


Any purchase of our products will be governed by these terms. All items are subject to availability. We will inform you as soon as possible if the product(s) or service(s) you have ordered are not available and we may offer alternative product(s) or service(s) of equal or higher quality and value. If in any case an order is declined by us, the payment submitted with the order will be refunded as soon as possible. The quantity, quality and description shall be those set out in this Website. We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are error-free. We reserve the right to correct errors and omissions in information without any liability. All pictures on the site are graphic representation and products delivered may differ slightly. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery as this depends on your monitor. All recommendations are followed entirely at your own risk. 


Delivery


Delivery charges and timescales vary depending on the service you select and the delivery address. For full details, please review our section on shipping at the bottom of the homepage. Any damaged items must be reported to us within 24 hours of receipt of the order at hello@bakedbyme.net If your order appears to have been lost, we can make a claim against the courier for the item. We will redeliver the same order after 15 working days at no charge. 


Payment


Payment can be made through debit or credit card (this option will be available through Paypal), Paypal or by cheque all through our online ordering system. We also accept bank transfers. We will be shown on your statement as BAKED BY ME. All prices in our website are subject to change without prior notice to reflect any increase in the cost to us. All prices shown for our products through the Website are at the current rates and are exclusive of delivery charges. The total cost of your order is the price of products ordered plus delivery charges as set out in the Shipping section of the Website. You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or subsequently refuses to, or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery. We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.


Gift Message


We offer you the opportunity to add a gift message to your purchase. If you choose to use this gift message service, you acknowledge and agree that this service is provided for your own personal and non-commercial use only. The gift message you instruct us to send on your behalf to a third party will not contain anything which could be construed as harassing, threatening, vulgar, abusive, obscene, defamatory, racist or which may cause embarrassment or distress to any person or which is unlawful or objectionable. You will not impersonate any person and you are entirely responsible for the text and content of your gift message and we will not accept no liability for any such content. We have the right to refuse to send messages and to terminate access to this service at any time and without liability to you. 


Returns and refunds


We hope that you are thrilled with your purchase. 


If you are not completely satisfied with your order, please contact Baked By Me immediately to speak to one of our team. We will endeavor to make matters right for you. 


Baked By Me will do everything we can to tackle the problem. Please email us at hello@bakedbyme.net before returning unwanted items. 


Cancellations


You may cancel your order at any time before it is processed for shipping.


Warranties & Liability


We cannot guarantee that this Website is continuous and error free. We endeavor to keep the Website available at all times. We are not liable for the content of any other website linking into this Website. If there is a defect in any of the products, we will replace the defective products free of charge or if you choose not to have a replacement, we will refund the full price of the product or a proportionate part of the price. Your statutory rights are not affected. 


Privacy Policy


Please review our privacy policy which explains our use of information you provide through our website.


Your use of this website


You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website. You may use, download and print content on the Website solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent. If you would like to request permission to use pictures or other content from our Website, please write to us at hello@bakedbyme.net